Q. | What is the payment mode for the purchase? |
Currently we only accept fund transfer from bank (either by I-Banking or ATM transfer) | |
Q. | How long does my order take to reach me? |
For ready stock items Depend on the mode of delivery / collection, average you will be receiving within 1-5days (local) * refer to the What are times and venues for Meetups? For Pre-order items Items that are pre-order, waiting time frame will be around 2-4weeks | |
Q. | What are times and venues for Meetups? |
For Meet-up: a) Yishun MRT station / Northpoint @ Bread Talk 07:00PM - 07:30 PM Mon - Fri 04:00PM - 04:30PM Sat - Sun b) Woodlands MRT station / Causeway Point @ Bread Talk 07:00PM - 07:30 PM Mon - Fri Other Meetups location, will update if there is any | |
Q. | |
Normal Postage will be Free of Charge (for member that registered with us) Registered mail, there will be an additional of $3.00 (recommended - registered mail will have tracking number for to track the status of your items) | |
Q. | Why haven't I got my Registered Article number? |
Registered Mail will be mailed out every Wednesday/Saturday and we will provide the tracking number once we mailed out your items. | |
Q. | Why are your products so cheap? |
We operate in small size that is why we can afford to provide cheaper price compare to the market | |
Q. | Can I pay a downpayment / deposit until I receive my order? |
No, we only accept full payment |
Q. | What happen to stocks that are OOS |
Items that are OOS(out of Stock), we will refund the cash back to you within 2 days. |
Q. | I have other enquires, who should I contact? |
For any enquires, do contact us Alina / Jac Email: freshnradiant@gmail.com Jac Contact number: +65 8287 8287 |
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